Q: Do you accept OEM&ODM?
A: Yes,we accept OEM&ODM.
Q: Do you accept sample order?
A: Yes,we accept sample order.
Even if you only purchase 5pcs,we also accept it.
Q: How long can I get the products?
A: Generally speaking,for sample order,it is 3~4 working days.
For mass production,it is about 5~15 working days.
And it is depended on customer's quantity.
Q: What kind of transportation you use?
A: For sample order,we often deliver out the goods by International Express,such as
DHL,Fedex,TNT,EMS,UPS which will just take about 3~5 working days to the
destination. If large quantity,we suggest you via sea transportation,it saves express
freight. Actually,all is it your choice for the transportation. We will do it as per your
demand.
Q: If the product is broken in 2 years,how will you deal with it?
A: Since the warranty of our products is 2 years,if the product are broken in 2 years
because of the quality ,not by man-made,we will replace the accessories to the
customers for free.For example,if the led driver is broken,we will replace new
one for you for free.
Q: Do you have the ability to do independent research and development?
A: We have the research and development capabilities.
We also collect customer feedback regularly, for helping product improvement and
new product development.
Q: What is your product range?
A: We focus on daily indoor lighting, including led downlight, led panel light, led track
light and led strip light, etc
Please contact me freely if you need any support.
Glad to be of your service. Thank you!
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